What's in it for you
Nearly 90% of Internet users carry out research before buying online (source: Adsvisers, 2019). This pre-purchase information phase clearly shows the importance of e-reputation for your customers. It has a significant impact on your turnover.
Reassure your visitors
Google Customer Reviews offers an honest and transparent service to help customers with the purchasing process. Customer reviews are only collected after the purchase on your site. Your future customers can be reassured by knowing that the reviews they read will be from real customers of your e-commerce site.
Enjoy the Google ecosystem
With your Google Merchant Center account, all reviews left by your customers on your store or products benefit all the Google tools you use. A review left on your site or on one of your products is found on all the Google tools you use: Google Shopping, Google My Business, etc. Build a solid reputation and earn the trust of your customers no matter which way they come to you!
Analyse your customer feedback at a glance
To better understand your rating, Google Merchant Center provides you with an analysis of the key steps in collecting feedback: number of people who agreed to receive a satisfaction survey, number of surveys sent, number of responses received, score received, etc. You can monitor the evolution of your e-reputation at any time.